In transportation, time is more than a resource—it’s currency. Every second counts, and inefficiencies quickly drain profits. If you’re in the business of managing a fleet, outdated dispatch and driver communication systems can make your job far more complicated than it needs to be.
That’s where Motorcity Systems comes in.
Founded in 2017 by seasoned transportation professionals, Motorcity Systems understands the unique operational challenges carriers face. This blog explores how our platform modernizes your commercial trucking driver workflow with innovative technology—eliminating delays, errors, and the daily frustrations that plague the industry.
Smart Integration Meets Real-Time Communication
At the heart of Motorcity Systems’ platform is TORQUE™—a scalable, cloud-based solution that connects your core systems. TORQUE™ powers seamless, commercial carrier workflow integration, linking major TMS platforms like TMW Suite, Truckmate, Innovative, and McLeod with tools like telematics, fuel cards, ELDs, and mobile apps. This network of solutions is designed to elevate how your operation functions—faster, smarter, and more connected.
Within this integration ecosystem, two standout tools make up the Motorcity Communication platform:
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RELAY™ – A modern dispatch-to-driver communication tool and TotalMail replacement
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ROLLER™ – A driver mobile app designed for real-time efficiency and in-cab usability
RELAY™: A TotalMail Alternative That Actually Delivers
RELAY™ is a TotalMail alternative that does more than replace legacy communication systems—it redefines them. Built for real-time, cross-platform use, RELAY™ connects dispatchers, planners, maintenance, and safety teams with drivers instantly. Whether you’re operating inside the cab or at the office, RELAY™ provides a centralized, intuitive interface for organizing driver groups by terminal, coach, region, or role.
No polling delays. No missed messages. No confusion. Just clean, real-time visibility into every message that matters.
Special avatars and reminders ensure dispatchers never miss recognizing important moments for their drivers, like birthdays and service anniversaries—helping boost morale and engagement.
ROLLER™: Driver Workflow at Their Fingertips
ROLLER™ is Motorcity’s driver scanning app and driver workflow companion, built to enhance productivity and streamline back-office communication. As a modern driver mobile app, it allows your fleet to:
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Instantly send and receive messages with full delivery/read receipts
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Communicate directly with safety, dispatch, or maintenance
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Use advanced document scanning for truck drivers to capture, upload, and submit paperwork
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Stay connected with a UX that feels as fast and intuitive as consumer-grade apps
ROLLER™ transforms the commercial trucking driver workflow from clunky and disconnected to clean, organized, and responsive—putting valuable time back into your drivers’ hands.
Communication That Drives ROI
Motorcity Systems’ tools are purpose-built to support real fleet operations, offering:
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Seamless Integration with your current tech stack—no custom coding required
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Exception Management to help dispatchers prioritize what matters
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Group Messaging based on driver location, region, or terminal
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Contextual Search for quick access to people, messages, forms, and more
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Message Translation to support diverse, multilingual fleets
Clients consistently report faster decision-making, smoother operations, and improved driver satisfaction using Motorcity Systems.
In the transportation world, time really is money.
Motorcity Systems helps you make the most of both. Whether you’re looking to replace outdated software like TotalMail, modernize your driver workflow, or simplify communication with a smart driver mobile app, our platform is ready to elevate your fleet operations.
Schedule a demo today and see how RELAY™ and ROLLER™ can transform your fleet’s communication strategy.