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Motorcity Systems Relay Document Review

Cash is King in trucking since fuel, driver wages and other expenses must be covered long before customers pay on invoices. Minimizing days sales outstanding (DSO) — the time between completing loads  receiving payments — is therefore critical.

A streamlined driver workflow that creates fast, error-free data and document management is the most effective way to accelerate cash flow.

There’s a better way 

All too often, important load details and documents captured by drivers using in-cab and mobile apps are not immediately available for review by office personnel. It may take hours, even days, after drivers complete deliveries before load details and signed proof-of-delivery (POD) receipts are reviewed for accuracy.

If a data field is missing, or a captured document is incorrect or unreadable, several more days can pass before the items are corrected. If a driver makes an error — like capturing the wrong document for a load — the driver may not know of the mistake until someone in the office asks for a re-scan. By then the driver could have lost the paperwork.

This routine delay extends DSO and frustrates drivers by asking them to do something they could have done immediately.

Modern driver communication systems enable a more flexible, faster approach to mobile workflow and documentation management. Reviewing load details and documents as soon as they are completed will eliminate downstream errors. Drivers can be given immediate feedback rather than wait to correct mistakes.  An immediate data and document feedback loop helps drivers and internal teams do the job right the first time.

Unified Driver Workflow

Motorcity Systems understands the need to close the loop on cash flow and developed ROLLER™, a driver-focused mobile application to simplify driver messaging, document scanning, and other mission-critical tasks.

With ROLLER, fleets can realize immediate ROI by deploying the cloud-based app compatible with both iOS and Android devices.

Powered by Motorcity’s TORQUE Integration Network, ROLLER offers a fully modular approach for instant messaging, document scanning, and other essential and extended mobile workflows. The custom configuration and workflows of ROLLER meet customer needs based on the attributes they define.

ROLLER is further enhanced with RELAY™, our real-time messaging solution that connects drivers and dispatch through a single, unified system. As soon as documents are scanned with ROLLER, the connected Document Review service in RELAY delivers an instant feedback loop for customers who want this capability.

Combining ROLLER with RELAY gives drivers an easy-to-use driver-to-dispatch communications platform that connects with fleets’ existing systems. With ROLLER, fleets can improve the driver experience with an intuitive, mobile app to get work done with greater speed and efficiency.

As a fully integrated app, ROLLER works seamlessly with Motorcity’s RELAY™ driver-to-dispatch messaging platform to accelerate cash flow by simplifying and unifying workflows through real-time integration with fleet telematics and transportation management systems (TMS).

Closing the Loop

For fleets that may already be using a separate app for driver communications and document capture, RELAY integrates with existing applications to facilitate document image capture and instant review and feedback.

RELAY can automatically notify the right department and person to review documents. If any items need to be rescanned, drivers can receive feedback while they have the paper in hand.

Once the review and approval processes occur, the document can go to a back-end document management or accounting system to complete payroll and invoicing. The driver receives a message so they are aware it has been completed or has a pending status.

Effectively and efficiently managing critical information is more important than ever. With the new ROLLER mobile app and Document Review service powered by RELAY™, fleets and drivers have immediate assurance that images and information are going to the right places to keep people and systems up to date.

Request a demo of ROLLER and RELAY messaging to learn more about the benefits of instant dispatcher-driver communications, visibility, and document management.

Interested? Let’s Talk!

Contact one of our experts today with your software, pricing, and purchase questions. We’re here to help!

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