Customer Success Stories
How Motorcity Systems is Helping Carriers Revolutionize Their Operations
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Motorcity’s Communications Platform Rapid Deployment Helps Carrier
In the world of logistics, time is of the essence. For carriers, maintaining seamless communication with their fleet is paramount, and any disruption can have significant ramifications. This case study highlights how Motorcity came to the rescue of a carrier facing a critical system outage, demonstrating their commitment to providing prompt solutions and showcasing the capabilities of their robust communication platform.
CTS Elevates Driver Experience and Revenue with Motorcity Systems
CTS has been searching for a flexible, real-time communications solution. As a regional carrier, they have a high volume of daily dispatch-to-driver communications and every second counts – but latency issues between the company’s transportation management system (TMS) and in-cab mobility platform created message wait times of 10 to 15 minutes. After a successful pilot of the Motorcity RELAY™ messaging and cloud-based TORQUE Integration Network™, CTS seamlessly integrated and deployed these new solutions alongside a new telematics product and custom mobile driver app.
“There’s inherent value
in the flexibility we now
have with our Motorcity
System solution, which
is more than capable
of adapting as the
needs of our growing
organization evolve."
Solar Transport Saves $1.4M Annually with Motorcity Systems
Solar Transport wanted technology that would make the job easier for everyone, especially their drivers. The right solution would need to simplify communication and driver workflows, manage the unique complexities of their industry, and introduce process guardrails to keep drivers and products safe. Solar Transport turned to Motorcity Systems. RELAY™ offered a unified communication system to connect drivers and dispatchers and TORQUE™ enabled the company to integrate its disparate systems for a seamless experience for drivers and office staff.
“Driver experience is our number one priority. Without the drivers, we’re not able to grow our business or expand to different markets."
FirstFleet Elevates Dispatcher and Driver Experience with RELAY™
RELAY has elevated the experience of dispatchers at FirstFleet by providing visibility of driver locations, hours-of-service and other status details on a single screen. The information is presented concisely and clearly through an interface that is easy to navigate.
“We can elevate tons of micro decisions by using a tool like this to improve the quality of life for individuals on both sides of the exchange.”
